Accessibility Statement

We work to make our website usable and friendly for everyone. If you have difficulty viewing or navigating site content, or believe any content, feature, or functionality does not fully serve people with disabilities, please provide a description of the feature or a suggestion for improvement. We take feedback seriously and consider it as we evaluate how to better serve customers and strengthen our policies. Although we do not control third-party vendors, we encourage them to provide digital content that is usable and friendly for everyone.

How can we provide support and improve accessibility?

We welcome your questions and feedback on the accessibility of our website. Please let us know how we can assist you if you encounter any barriers to access:

Email: qcdept@reddiamond.com with subject line: Accessibility Support

Accessibility Support Phone: 1-205-577-4000

Visit this page to Report A Web Accessibility Related Issue

Compatibility

Reddiamond.com is designed to be compatible with assistive technologies using current operating systems and the last two versions of major browsers, including Chrome, Safari, Firefox, and Edge. Assistive technologies include NVDA, JAWS, VoiceOver, and mobile screen readers.

The website may not display optimally in older browsers or older operating systems.

Expertise

We have retained a third-party vendor as an independent website and digital accessibility specialist to provide consultation and periodic audits for usability and WCAG 2.2 AA conformance. The third-party vendor prepares a written report based on the evaluation, which helps identify barriers and provides remediation recommendations to enhance the accessibility of the website.

Testing

Automated tools and manual user testing by professionals with disabilities are utilized to continually assess and improve the usability and accessibility of the website.

Training

We further invest in accessibility training for our digital team to ensure our web content personnel, developers, designers, and other team members are knowledgeable and follow best practices for accessibility.